Ibibo Group / Goibibo — Refund for Hotel Stay

I had paid money for a 5 star rated hotel through goibibo but the service was literally poor. Aadhar card is not acceptable, no smoking rooms available even after paying extra and even no call service. Several calls to goibibo and hotel staff but they don’t even bother. I want my full refund.
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Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Aug 21, 2022
Updated by Aftab_7890
Inspite of several calls again and again to customer care, there are no resolutions provided yet. What has to be done?
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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