Ibibo Group / Goibibo — Refund for Train Booking Confirmation Failed

I booked 3 tickets from Prayagraj to Moradabad on 6 July 2022 at around 6:00 P.M. First Goibibo showed me available tickets but when I booked the tickets they went in Tatqal WaitingList. Latter those tickets did not confirmed and my status goes to cancelled tickets but still I do not get my refund amount. I made an inquiry in IRCTC they told me that your amount is refunded please contact to your booking agent and now Goibibo showing that your journey is completed. Please look in to this matter and provide my refund . My PNR number is [protected]
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