I had done the flight booking on 3rd July 2022 and the flight got cancelled by Indigo Airlines on 10th of July 2022.
customer care number of GO IBIBO: [protected]
I had booked a flight for my parents Hyderabad-Dehradun(Indigo airlines) from Go IBIBO. The flight has been cancelled by airlines and amount has not been refunded from Go IBIBO.
As per the GO IBIBO app, the refund of 11, 007 has been processed through UPI with RRN number [protected], but I haven't received the same into my account. I have also checked with my CITI Bank as per them they do not accept the UPI payment and there is no payments in the queue from GO IBIBO. According to the Bank, GoIBIBO has to do NEFT to my account.
It has been around a month I'm following up with the customer care of Go IBIBO and also shared my Bank statement twice as per their request. They are postponing this refund of Rs. 11, 585(including insurance) from one month. I'm very much frustrated and disheartened by this behaviour from GO IBIBO.
Currently I'm in very much need of this amount and Go IBIBO is postponing the refund and not providing support.
my contact details
ph: [protected]
mail: ash.[protected]@gmail.com
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