Ibibo Group / Goibibo — refund initiated by goibibo 15days back but money not received yet

Address:H no 912, 2nd floor, plot no 7, block b, Ashok Vihar III. Gurgaon HR, 122017

Sir,
After bad service from goibibo confirm money will refund, but 15days crossed money not received yet..

Below mail received last on 8 nov from goibibo..

"dear customer,

This is a courtesy e-mail to let you know that we have received your request with a subject of [ goibibo[protected] ] and have started working on it immediately.

Your request has been assigned with a tracking id [ goibibo[protected] ] and will be responded to within 2 hours or sooner.

Regards,

Goibibo support team"
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I booked hotel from goibibo and made full paiment but when i reached at hotel i got to know there is no booking from me when i called customer care they told me that i can search for diffrent hotel because that hotel is full .i have to search another hotel in midnight .

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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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