Ibibo Group / Goibibo — Refund Issue - Fooling me by saying processed

I had a booking with Goibibo on Apr 9 2020 to Perth from Cochin in Singapore Airlines. Due to pandemic this has been cancelled and confirmed during that time i will be getting the refund as soon as airline refund to Goibibo. I have been following up with Goibibo for last few months and all the time they promise i will be getting the refund soon. When i spoke to SIngapore airline customer care they confirmed all the refund has been sent to the service providers. I posted about this on Social media and even in those platform Goibibo confirmed they will send the refund soon. SO far i have not received any refund. Could you please take this up.

My booking ID - GOFLI290FC[protected]
Name - Sinju k k
Secotor - COK_PER_COK
Was this information helpful?
No (0)
Yes (0)
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5116
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information