[Resolved] Ibibo Group / Goibibo — Refund issue with goibibo

Mallikarjunamn

from Bengaluru, Karnataka

Address:	560064
Website:	www.goibibo.com

I have made a booking for Singapore Accommodation where has goibibo have given a places where its dangerous and prostitutes areas i didnt like it so i have asked for a refund after all the discussion i have received
This is the mail what i have got from Goibibo still now i have not yet received my funds if i call goibibo their is no Response whats so ever

Hi Mr. Mathad,

Greetings!

This mail is regarding Booking Id: GOPKGINTde83a[protected].

Please be apprised that full refund of 5 nights is already denied to you. We have a word with the higher management and as a one time exception we are able to take a approval of 50% refund on 5 nights which will be INR 8051.

This is the best which we can do for you on this case.

Please acknowledge this mail so we can process the refund of INR 8051 in your account.

Warm Regards,
Puneet Ratanpal
Goibibo Team
Contact:[protected]

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Aug 7, 2017

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2017

Ibibo Group / Goibibo Customer Care's response Hi Mr. Mathad,

Greetings!

This mail is regarding Booking Id: GOPKGINTde83a[protected].

We would like to inform you that refund has been processed from our end. It may take up-to 5-14 working day (excluding Saturday, Sunday and National holidays) for the refund to reflect in your bank a/c.

[protected] [protected] [protected] refund 8051.00 success [protected]:54:30 [protected]:54:46

Please check your account after 5-14 working days. We are resolving the case for now if you have any concern than write us back on same mail and the case would be reopen.

Please do not hesitate to contact us if you require any further information.

Warm Regards,
Meenu Lal
Customer Delight Team
Contact:[protected]