[Resolved] Ibibo Group / Goibibo — refund issues | |||
Hi, I booked a ticket from Delhi to Kanpur and the amount had been deducted from my account and payment failed is showing into the app. I am getting my payment back or not . Pathetic services goibibo . If in urgent I have to go somewhere you people cant help into this. Money is deducted from the account and you dont have portal for the bus option . So why you created this option. Was this information helpful? | |||
Mar 1, 2020 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jan 30, 2020 Ibibo Group / Goibibo Customer Care's response Dear Diksha Srivastava, Apologies for the trouble caused to you In reference to your complained, seems your issue has been resolved from the company side as we have initiated the refund of INR 1499 in your account on 31-DEC-19, The Bank Reference Number was #[protected]. In case you are not happy with the resolution. You can get back to us on Goibibo registered mail or toll free number. Regards, Team- GoIbibo Care | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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