Ibibo Group / Goibibo — Refund money initiated - operator cancelled the bus

Hi Team,
I booked bus from Hyderabad to Bangalore.
Operator called me and cancelled my bus and informed me that i will get total money refund back.
After that the people are not lifting our calls for the questions being asked by us. So i initiated the refund as they cancelled my travel
Requesting you to refund ASAP, so that based in it i can book other buses as I need to travel tomorrow only.

Please check it ASAP.
Regards