Ibibo Group / Goibibo — Refund money not credited

My concern is quite simple u took money for booking ticket now tickets got cancelled so refund all my money as airline refunded u.
Pnr tbcsmm amt 11258
Pnr nyvesm amt 23549
Pnr v74ckp amt 3843
Total 38650.
By blocking money you are restricting people from using their own money. You have not provided any customer care service. You have not responded properly on twitter. It seems your intentions are not good with public money. The concern government authority need to intervene on this. As the things are going with thousands of customers.