Ibibo Group / Goibibo — Refund not appropriate of flight cancellation

I have booked a delhi-mumbai - delhi flight from your platform.
Round trip flightbooking id - gofld18d[protected]

Because of covid reasons my family could not travel, also flight got cancelled. I asked for refund. But no response. My constant followup what i got refund is only rs. 118 whereas cost of my tickets was more than 10, 000 rs.

Is it fair, i tried to many times but no response.

Can some one look into it and help me with the resolution.

Regards,

Alok gupta
[protected]
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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