Ibibo Group / Goibibo — Refund not given by unfair means | |||
Due to Covid pandemic I was given refund for cancelation of two flights by the respective airlines for tickets booked through goibibo app. Goibibo had updated the first refund which I had used up to buy a ticket and had completed the travel on 8 Feb 2021. I was given the second refund on March 23, 2021 and shockingly Goibibo has adjusted the refund with my ticked purchased on Feb 8. I had sent several mails and have been trying to contact them on their customer care number and also chat site but Goibibo is not Answering my concern. I am wanting to know where my first refund amount has gone if my 2nd refund amount was adjusted with my ticket fare on Feb 8, 2021. Was this information helpful? | |||
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Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
I am still waiting since April 2020 for the refund of my flight ticket canceled due to onset of Covid
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
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