I have done booking for Renaissance Hotel powai, with booking id HTLUMLY43R.
I have done payment of Rs. 12000/- with transaction id: IGAKD00NW1
I have got email that:" We are holding the booking for you - HTLUMLY43R".
Even the booking is not showing in : "My Trip" menu in App.
I have attached screenshot of the payment deducted.
Please solve this issue as soon as possible and refund the amount.
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