Ibibo Group / Goibibo — refund not received for booking gofldiosc2ed[protected]

Address:

Delhi

I had a booking with goibibo in my wife name with booking reference gofldiosc2ed[protected]

I have received a email from goibibo that the money has been refunded but same has been not received in my bank and my bank advised to contact goibibo as no refund received on their end
On app only chat option available and keep telling the amount is refunded but i didn’t get it

No customer care number to contact please check and process the refund to the correct bank from which payment made

Warm regards
Prashant kumar gouthami
(Highly disappointed customer)