Ibibo Group / Goibibo — Refund not received from past 45 days for Booking ID GOFLDMTAND[protected]

My flight was cancelled directly from the airline on 2nd March and same amount was refunded to goibibo on the same day. Since then I am reaching out to goibibo for my own money but not getting the same. I got a mail on 25th march for refund but then again it is 20 days since I am waiting. Attaching same in mail.

I am loosing my patience as it is almost now close to 45 days and even after so many complaints there is no resolution.

Booking ID GOFLDMTAND[protected]

Refund to be credited - INR 16406.50
+1 photos
Was this information helpful?
No (0)
Yes (0)
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Apr 17, 2021
Updated by Rahul Pandey 0207
My issue is not yet resolved, then how it is being marked as resolve??
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5116
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information