Dear sir/ma'am
I have requested for rescheduling of my flight on 4th july 2020. My flight was on 5th july 2020 with indigo6e-982 with pnr ynhc7n and i have requested to reschedule on 30th july 2020 for the same flight. Till date it is showing booking in progress for rescheduled flight of 30th july'20 and reschedule requested for flight on 5th july'20. I have attached the screenshot for the same. I have requested before 24 hours of flight departure and from that time it is showing the same thing. Screenshot is attached for you reference.
Customer care executive called me and refunded rs 290 for the extra charge taken for rescheduling. I have paid rs 11000 approximately for my booking on 5th july 2020 and requested to reschedule the booking to 30th july 2020. Request was made by goibibo app on 4th july 2020. Neither rescheduling was done nor amount was refunded. Request you to please look into the concern otherwise i will be left with no option then to go for a legal step.in fact i have mailed thrice but it is irresponsive.
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