[Resolved] Ibibo Group / Goibibo — refund of cancellation booking | |||
Sir my booking of train in 2 sep but booking failed. My amount of 509.64 debited from my account. Then 509.64 amount refund on goibibo cash. Today my amount is not in goibibo cash and not in my account. Please refund my amount in my bank account mob [protected] my booking is trnaf4fitaozl2. Customer support team dates my refund in my bank account 5-14 days but not refund in my bank account after 25 days Was this information helpful? | |||
Oct 29, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Sep 27, 2018 Ibibo Group / Goibibo Customer Care's response Hi Kapil, Greetings from Goibibo.com. This is in regards to your booking id: TRNAF4FITAOZL2. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, as discussed over the phone we have processed the refund of the booking in the bank account and it will be credited within next 5-7 business days. Assuring you best of our services. Regards, Team Goibibo. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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