Ibibo Group / Goibibo — refund of flight ticket cancelled directly with airline

Dear sir

This is to inform you that my indigoflight with pnr jjw28t on 22.03.2020 has been cancelled by me on 20.03.2020 directly with the airline due to "janata curfew." as per the airline company they have already initiated the refund. But still now i have not received my refund. Also in the goibibo site, no cancellation status is shown. I am attaching the screenshot of the refund mail sent by the airline. I am unable to contact any of the goibibo customer care.

With regards
Sonali chakraborty
Mail id [protected]@yahoo.com
Mob : [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5117
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information