Ibibo Group / Goibibo — Refund of inr 7772 not showing in wallet

I have booked a both side ticket for 4 person on 03.02.2020, but have not been able to commence the journey due to covid-19 lockdown imposed by government
While both the tickets have been cancelled, only one amount is reflecting in my wallet and the other amount status is showing as processed but not reflecting in wallet
kindly resolve the same at the earliest
Booking ID GOFLDAND[protected]
date of journey from kolkata to agartala 11.04.2020
date of journey from agartala to kolkata 13.04.2020
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    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
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    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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