Ibibo Group / Goibibo — Refund of money against flight canceled by Air India (Flight AI 482)

Address:

Gurgaon 5th Floor, Good Earth City Centre, Sector-50, Gurgaon - 122018, Haryana Tel: +91 92 1302 5552 Tollfree: 1860 258 5858

We had booked tight through Goibibo for flight from Pune to Bhopal for 15th April'2020, through Air India Flight (AI482) leaving Pune at 12.35pm and reaching Bhopal by 2.00pm. However due to Corona Virus rapid spread in all parts of India, this flight was cancelled by Airlines.
Passenger was Mr. Milind Sharma.

Since the flight was not used the amount of INR 4995/- would have been refunded to us, but as of this writing we have not received the refund. In-fact we received one mail from Goibibo on 12th May'2020 stating that the refund will be done in the source account within 21 days. It is almost 3 month and we have not received the funds.

Kindly look into the matter and let we know by when same will be refunded, or Goibibo is not interested in paying back our money.

For reference, I am enclosing Ticket/ Confirmation of Ticket and Mail from Goibibo regarding refund.

I have been trying but there is no response.