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Ibibo Group / Goibibo

[Resolved]  Ibibo Group / Goibibo — refund of my canceled train ticket

Address:Gurgaon Haryana

I canceled the train ticket with pnr no.
[protected] journey from dehradun to kota train no. 12402 on 12 jan 2020.
I have got the mail and sms from irctc about the cancelation confirmation. But from goibibo, i have not received any communication in this matter. Also, this booking is not shown in the list of canceled tickets on my goibibo app. No information is given about my refund.
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Dec 27, 2019
Complaint marked as Resolved 
Thanking you I have received the refund amount with in 24 hours.
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Dec 26, 2019
Updated by Dr Y Singh Please find attached herewith image of email received from IRCTC regarding refund of ticket amount to Goibibo.

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Please find attached image of email received from IRCTC for refund of ticket to Goibibo.

IRCTC never asks your personal bank account details through call. If you received any call in this
regard, please do not share your bank related credentials.

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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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