[Resolved] Ibibo Group / Goibibo — refund of my return ticket from ahmedabad to detroit return ticket

shruti patel 11

from Pune, Maharashtra

Address:

Delhi, New Delhi, Delhi

My refund has not been processed by goibibo people it's been 30 days. My ticket number is[protected] and my pnr is hqlmfi which is been split from the old pnr jkxkur as they were traveling and i was not traveling due visa problem. And now they are not processing my refund and it is causing very much inconvenience. Thry have mailed me regarding the refund also that i will get full refund and also delta airlines have mailed me of getting refund bt m not getting my 70000 rupees. Please help us in this matter.

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Jun 9, 2019

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

May 09, 2019

Ibibo Group / Goibibo Customer Care's response Dear shruti patel 11,

Greetings from Goibibo.com

This mail is in reference to your booking id: GOFLI940d[protected].

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Regards,
Team-Goibibo

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Comments

Subraeric Panditi

from Rajampet, Telangana

Hi.
I book ticket and pains amount but bus got cancelled and below mssg recieved.. amount not refunded

Dear Customer, Due to Vehicle Breakdown your journey is cancelled for DOJ:[protected] and Service Number: SVK - 123A.For Refund, kindly contact: [protected]
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www.svkdt.in