Ibibo Group / Goibibo — Refund Of my ticket amount Cancelled due to Covid-19

I had booked two tickets with PNR: HVJFN & HVHYQ in AirIndia : AI-473 for 8th May'2020 from New Delhi to Bhubaneswar. Actually I booked ticket for my family and for 2 of my friends family. We have to go for holiday to Mata Vaishno Devi. We booked train tickets from Cuttack New Delhi and for our return journey I booked ticket in your flight. When I tried to contact Air India they told me, as I had booked ticket through GoIbibo I should initiate refund through them. That I had done on 4th Sep 2020 for my E-Ticket Nos.[protected] to[protected]i.e. 12 nos.). Till now I didnt get any refund. Rather in their site they are suggesting me to reschedule my flight with same travelers. What an harassment is this. Why my family members as well as my friends' will go for a travel in this terrible situation that to before 31st Mar 2021. So please try and understand the matter. We are not regular traveler of flight, So please refund my bookings.