Ibibo Group / Goibibo — refund of ticket from irctc to ibibo

I had booked a train ticket by the name of michael franz, login id: [protected], pnr no. [protected] from lucknow to new delhi on 14/08/2020 where i was unable to travel due to the non confirmation of the waitlist ticket which was cancelled and refunded to ibibo group by irctc.
I have attached the screenshot of the same.
Please refund the due amount asap.