Ibibo Group / Goibibo — Refund of ticket Ref[protected]

Address:Ghaziabad/ Delhi

I bought a AA ticket through Goibibo in the month of Oct 20. Just Before date of travel AA informed me that They would not be able to board me for US due to Covid Protocols. I asked Goibibo to give me a refund. They informed me that AA is not giving any refund so they are unable to do the same. I check with AA and they confirmed that a full refund has been given to the Booking Agent( goibibo). It has been more than 2 months I have written to Goibibo but so far no reply nor any refund has been given to me. The above reference is the reference given by Goibibo since I lodged a complain with them. If all the details are needed I can produce the same
Thank You
Ranjit Bhusry
RR Kobler Overseas Pvt Ltd.
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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