[Resolved] Ibibo Group / Goibibo — refund of train booking
S
Shubhananda Rao
from Bantval, Karnataka
I am shubhananda rao, booked a train ticket on[protected] from mangalore central station to bengaluru city junction in goibibo. I have made a payment of rs. 1025/- and i got a mail that it is been cancelled due to no availability after the payment. I have not yet received a refund amount from goibibo. The booking id is trndf7ebfl15xi.
I request you to do the needfull
Thank you
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Feb 5, 2019
Complaint marked as Resolved
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2019
Ibibo Group / Goibibo Customer Care's response Dear Shubhananda Rao
Greetings from Goibibo.com
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Regards,
Team Goibibo
Verified Support
Feb 05, 2019
Ibibo Group / Goibibo Customer Care's response Dear Shubhananda Rao
Greetings from Goibibo.com
This mail is in reference to your booking id:
We checked booking details, the original booking amount is refunded to the same bank account by which you made the payment.
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