Ibibo Group / Goibibo — Refund required pending since long

I am escallating issue 3rd time here, regarding my flight cancellation refund required.

But still goibibo not provided my refund also goibibo helpline number not responding, while 24 days has gone completed after raising request for refund money.

Pls try to provide my money, as goibibo is the worst service provider and fraudster company.

Pnr - dfeftr

Pls also check attached photo.