Ibibo Group / Goibibo — Refund Status for booking | |
I received message that my ticket has been cancelled and refund is in progress. I checked status on Goibibo website; Website is showing refund has been processed on 19th Apr 2021 and refund money (i.e. Rs. 53744/-) is transferred to Wallet and it should be reflecting fund balance in wallet account instantly. But to my surprise, wallet (i.e. goCash) balance is still showing zero. I had received WhatsApp message stating fund will be reflected into wallet account immediately, but not sure what is the issue. I tried calling customer care several time for this, but unfortunately not able to talk to customer support team. There is no way to talk to Goibibo customer care executive. Any help in getting refund processed to my bank account Or at least Goibibo wallet will be appreciated. Please do let me know if any help is needed from my side. Was this information helpful? | |
|
Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
5117
Pending
0
Resolved
1767
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Post your Comment