[Resolved] Ibibo Group / Goibibo — refund status of my ticket | |||
I have booked a train ticket on goibibo on 20 th of march 2019 from Gwalior to Jabalpur in svdk jbp express train no. 11450.The amount inr 250 was deducted from my bank balance but ticket was not generated. It's been nearly two month now I have not been refunded my money . So please kindly refund my money. The payment reference ID was TRNAFAIWMJW900 Was this information helpful? | |||
Jul 19, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jun 12, 2019 Ibibo Group / Goibibo Customer Care's response Dear Nottybhai, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. We thank you for writing to us. Regards, Team - Goibibo Verified Support Jun 14, 2019 Ibibo Group / Goibibo Customer Care's response Dear Nottybhai, Greetings from Goibibo.com This mail is in reference to your booking id: TRNAFAIWMJW900. Since this is the first complaint reported to Goibibo for the said issue, please be informed that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, OR write to us at Goibibo 24/7 (please log on to www.goibibo.com/support), OR CHAT support option is available under the "HELP" section on Goibibo mobile APP: Within India:[protected] /[protected], Calling From Abroad: +91-[protected]. As an extra initiative, we are sharing the case details with the concerned team to get the case facts checked and they will connect with an update shortly. For any clarification, please revert on the Ticket #28110843. Assuring you best of our services. Regards, Team-Goibibo | |||
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