Ibibo Group / Goibibo — Regarding cab booking

Address:Goibibo online platform

Regarding refund of cab. And not responding.

Please refer attached mail for details

Dear sir,

i had booked a cab from gandhinagar to rajkot on 4th oct. i had not travelled. i have a raise a concern about car had an accident and damaged and also it's not a safe for travelling 250km. Driver denied to take photos of car. so i have requested for other car or cancellation with refund. still i am waiting for resolution. we had an discussion with you at that time i informed driver to stay there but driver was gone without inform us and we are help less at that time no one was given respond and after waiting for 3 hour we are traveled by local bus from gandhinagar to rajkot. now i want full refund of my money please give as soon as possible. i had talked with customer executive 4-5 times on 4th October every time they are told me will call within 5-10 minute. but now 2 days has been passed i have not received any call from your side. please close it asp and give full refund to me.

I have attached booking details in attachment.

Waiting for resolution

Regards
Sagar Nena
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
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    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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