[Resolved] Ibibo Group / Goibibo — regarding early check in issue | |||
Dear team, I have booked a room in hotel safari jaipur and paid online payment of 1945 from[protected] to[protected]. But when i called hotelier, i came to know that room will be available on[protected] at 12 noon. I am facing lot of problem while not getting early check in optional as i am going to jaipur for official purpose and have to attend my meeting at 9:00 a. M sharp on[protected]. I lost my rs.1945 which is also non-refundable. Regards, Prateek saxena [protected] Was this information helpful? | |||
Mar 16, 2020 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Feb 13, 2020 Ibibo Group / Goibibo Customer Care's response Dear Prash Arora, Apologies for the trouble caused to you We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking. Regards, Team- Goibibo Care | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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