Ibibo Group / Goibibo — regarding harassment by hotel authorities

Booking id - htlvf5dbts.. Oyo 16496 trinayani atithi niwas. My booking was for 3 rooms scheduled on 28th-29th november for 9 people. We reached the hotel on 28th november 10 pm. After reaching the hotel we were stunned to hear that no rooms were available. And we were treated with some very bad behaviour by the hotel authority. I want my full refund of rs 1638 and the hotel authorities deserve a punishment. I have not experienced any trouble with go ibibo on my previous bookings from other accounts. But this was a horrific experience. I want my full refund
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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