[Resolved] Ibibo Group / Goibibo — regarding my booking from rpr-bom | |||
I have booked a ticket for two persons from rpr-bom on the flight 6e-245 dated 06/05/2019 departure time 8:35 today vide ref no qalb[protected] dated 05/05/2019. Till now, i have not relieved ticket. I will go to raipur from sambalpur on today night to catch the flight. Please look into the matter and confirm me through my email and mobile no provided at the time of booking, if my ticket has been booked. Was this information helpful? | |||
Jun 10, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support May 06, 2019 Ibibo Group / Goibibo Customer Care's response Dear Habibul Raheman, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We tried to pull up your booking details with the information you shared, however, we could not find the booking id/transaction details you are referring to. We request you to share the BOOKING ID/Payment ID along with e-mail address and contact number used at the time of booking, to check and validate the incident. Further, please note that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, along with CHAT support option available under the "HELP" section on Goibibo mobile APP: Within India:[protected] /[protected] Calling From Abroad: +91-[protected]. You may connect with Goibibo ASAP to assist you further. Assuring you best of our services. Regards, Team Goibibo Verified Support May 10, 2019 Ibibo Group / Goibibo Customer Care's response Dear Habibul Raheman, Greetings from Goibibo.com We are resolving this case, as we have not heard from you after the details requested for investigation. Further, please note that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, along with CHAT support option available under the "HELP" section on Goibibo mobile APP: Within India:[protected] /[protected], Calling From Abroad: +91-[protected]. You may connect with Goibibo anytime to assist you further. Assuring you best of our services. Regards, Team Goibibo | |||
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