I had the round trip booking around Feb-March from Dublin-Delhi-Dublin and have commenced the travel from Dublin-Delhi but due to Covid-19 situation, I have to release the booking of Delhi-Dublin (of 20-Mar-2020 for Booking ID:-AMDV7I389), which is as per the airline policies under Corona Waiver Permitted and the same was discussed with Goibibo agent at that time. Now I'm trying to book that open booking but it's really hard to reach to Goibibo. Sometimes they transfer the call to rescheduling department and after the 8-10 mins of hold time, the call gets disconnected or call gets on hold forever. Sometimes, they say that they will call within 24hrs, but no calls received. There were multiple tickets raised while I call them, but the tickets get closed without any resolution. I'm attaching their email as well, at the time of releasing my itinerary.
I would like to plan the booking around 10-Jan-2021from Delhi-Dublin. Can you please assist in book this booking.
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