Dear Concern,
I had Made A Booking on Go Ibibo along with Travel Coverage Policy for Hotel Stay at Manali( Booking id-HTLDNAOV4DMUMUFN and PNR-[protected]) on 1/06/2022, for stay from 4/06/22 to 6/06/2022.
I have to cancel This Booking due to Medical Emergency on 3/06/22.
This Booking is Non Refundable By Hotel But Go ibibo Had Given Me A Travel cover upto 25000/- By Charging Premium of Rs 479/- along With Booking Amount Through a Third Party Service Provider(TRIP MONEY).
Also I got a Policy Details On My Mail Id -;
Cover Reference no.: TMINF[protected]
Cover Value: Upto Rs 25, 000
Valid Till:[protected]
Cover Fee Paid: 479.00.
I had fulfilled All The Details To Claim The Amount Of My Booking, But Till The Date I haven't Got any Support from Go Ibibo not even from Trip Money.
I had Marked Several Mails But They Are Not Reverting.
Also I am Unable To connect With Goibibo Customer Care as Their Numbers are Not Working infact Trip Money don't Provide Any Customer Care Number.
This Is A Fraud Made By Goibibo In Name Of Travel Coverage and Charging extra Amount on Name Of Coverage Premium.
I request You to kindly Help Me in Getting My Money Back And Stop This Fraud Which Go Ibibo Is Doing with Loyal Customers.
Regards
Vishal saxena
[protected]
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