I booked two tickets through goibibo, one from delhi to kolkata on 7th of august and second from kolkata to delhi for 10th of august. Both flight got cancelled by the airline as the flights were un-operational. I request for full amount refund regarding this in goibibo customer care and they ask me to talk to airline and to submit the remarks for full refund. I do the same and than again contacted the goibibo customer care and they raise the request for refund as they got the remarks of full refund from the airline. I requested for this on 5th of august and today is 11th of august and till now i neither get my amount refunded nor there is any further sms of mail regarding the process initiation. What the hell is going on with goibibo? Why my money is not refunded till now? Why the customer service is so much poor of goibibo? Are you trying to cheat the customer money? Is your company a thief? Are you fooling your customer?
I want my money back within 24-48 hours in my account or the consequences will be very harsh and bad.
Very pathetic, very poor, very harassing service of goibibo. I am not going to recommend anyone to use goibibo and that's for sure. Was this information helpful? | 
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