Ibibo Group / Goibibo — Regarding refund of money deducted

Address:

GURUGRAM

Sir,
It is brought to your notice that ON[protected] I have tried to book an air ticket from Bengaluru to New Delhi from the website - sky scanner- goibibo.
During the booking process the money of Rs. 6794/- has been deducted/ debited from my bank account vide reference id[protected] to IBIBO WEB PVT LTD but I have not received the air ticket in my mail. (screenshot for payment attached).

The email id and mobile no used for booking is as under:
email: [protected]@gmail.com
Mob. No: [protected]