[Resolved] Ibibo Group / Goibibo — regarding room allotments - hotel limra surat | |||
Dear Sir, I had done booking of Royal Room with Breakfast at Hotel Limra Surat from 11th to 13th June 2019 via Goibibo with booking ID HTLABQMKVP and Hotel staff has allotted a different category of Rooms and I had done complaint to Goibibo for the same with ticket no 28085102 but till now I had not Received any solution from Goibibo. Plz do needful. Was this information helpful? | |||
Jul 15, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jun 12, 2019 Ibibo Group / Goibibo Customer Care's response Dear Prafful Vaghela, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. We thank you for writing to us. Regards, Team - Goibibo Verified Support Jun 14, 2019 Ibibo Group / Goibibo Customer Care's response Dear Prafful Vaghela, Greetings from Goibibo.com This mail is in reference to your booking id: GOHTLDANDABQMKVP. We checked booking details and post your consent, refund of 1267 Non-Promotional Go Cash has been processed in your gocash account. For any clarification, please revert on the Ticket #28085102. Assuring you best of our services. Regards, Team-Goibibo | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
5117
Pending
0
Resolved
1767
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Post your Comment