[Resolved] Ibibo Group / Goibibo — reminder - bus not available at boarding point moga | |
I had booked two bus tickets for amritsar from moga vide pnr no 632ygjfc. When i reached at boarding point moga, i didn't not find bus for amritsar for which go ibibo allotted me. I called the contact number given by goibibo, no one was responding my my call. Even i called customer care number of goibibo, they also did not not resolved my problem. This is very worst experience felt by me. I request to escalate my matter to appropriate authority and refund my hard earned money. This is 2nd reminder for refund of money. I already lodged a complain but not yet resolved till now. Regards [protected] [protected] Was this information helpful? | |
Jul 7, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jun 05, 2018 Ibibo Group / Goibibo Customer Care's response Dear Mr KumarGreetings from GoIbibo.com This is in regards to your booking id: RBN632YGJFC Please be advised that we have successfully processed the money int your account. Please find the screenshot of the same. ACTIONS TAKEN Request ID PayU ID Bank Ref No. Action Amount Status Requested Time Success Time Bank ARN [protected] [protected] IGADOUTVN9 capture 360.00 SUCCESS [protected]:52:54 [protected]:52:54 NA [protected] [protected] NA refund 360.00 success [protected]:19:41 [protected]:00:36 NA We hope that this has been now resolved up-to your satisfaction. We thank you for being patient with us. Thanks & Regards Ajay Kaushal Customer Delight Available Till Tuesday from 02.00 PM To 11.00 PM | |
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+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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