Ibibo Group / Goibibo — return flight cancelled abruptly

Website:goibibofuckoff.com

Booking id reference: amdkrzhfh
You guys have cancelled my return flight abruptly and haven't been able to provide me an alternative return flight from last 2 weeks.

Pathetic service, very much disappointed, delayed response, poor management, fake promises.

This is in reference to the booking id amdkrzhfh

My return flight is cancelled and you guys haven't provided any alternative flights to me from last 15 days.

My onward travel starts on 9th dec and inspite of telling you guys again and again that i want the return tickets to be sorted before i start my travel still you have failed to provide any solution. Airline is operating other flights so why not accomodate in any other flight, i have been so nice to u guys that i gave you 3 to 4 days of flexibility instead of my orginial date still no resolution. Your international schedule change team member sonia was dealing with the case and she has just gone non responsive, no reply on email, can't reach her on phone, go ibibo general cust care managers also do not have rights.

I have been a very loyal customer to goibibo from last 5 years booking all my international and domestic flights as well as hotels with you but this will be my last transaction on your website.

Get this problem sorted asap

Your delay for apology email does not make any sense to me because you have been doing this from last many days and my travel date is approaching. I need to plan accordingly so take quick actions.
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Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Dec 02, 2017
Updated by Indu Khemchandani
An email has been sent to your CEO and the management.
Complaint comments 

Comments

I Rajeev Kumar Gupta purchase a flight ticket from New Delhi to Patna dated 22/10/2017. But due to some unavoidable circumstance, I was not travelled and cancelled the same but refund of the cancelled ticket has not been given to me till date despite repeated call on No. [protected].
My flight is scheduled for 2nd Dec from Indore to Bangalore and it has been cancelled automatically without my knowledge, someone please call at [protected]. Very urgent. Who gave u the rights to cancel my booking and above all you guys have refunded only half amount. What the ### is wrong with you people..???

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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
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    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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