Ibibo Group / Goibibo — Return the money for purchased tickets.

Address:

Dr. J Venkateswara Rao. Address: Kusukarjuna Nilayam, 3-119/14, Road No: 2, IICT colony, Adj. Bhapra Homes, Boduppal, Medipally Mandal, Medchal-Malka

Hello, Mr.
My SBI account[protected] was used to try to buy a train ticket for two people from Madhira to Tirupati on the Padmavathi express on February 15, 2023. The amount deducted from my account was Rs. 1838. (Transaction details:"TO TRANSFER INB IBIBO GROUP PVT LTD with ref no:[protected]IGAPDJQGZ9 dated 15.02-2023). However, the process for reserving tickets was unsuccessful. Please repay the money as soon as possible.
Regards, Dr. JVRao.