[Resolved]  Ibibo Group / Goibibo — room booking

I booked 5 rooms in hotel in plakkad for 24 check in on 22 august. Payment was made online and booking was confirmed on 24 evening hotel owner called and told rooms are not available. We are planning to reach early morning on 25. But now we are in total mess and dont know what to do as we dont have anything to stay after 12 hrs journey. I am really unhappy with this and customer care is also not able to provide any support. I have been goibibi customer for 4 years now but this time all the trust has gone. Really sooy for this bit currently 14 o[censored]s are totally suffering & my whole trip is ruined