[Resolved] Ibibo Group / Goibibo — room type | |||||
We have booked room online from go ibibo for 3 adults and we received booking for 3rson and when we reached hotel they provided facility for 2 adults only. We paid for 3 person n hotel give us facility for 2 people only. The same type booking wr did for singapore and genting but we didn't face such problem, but in malysia we are suffering this truble and we are not at all satisfied from your service. Every time we did booking from goibibo but this time we are not satisfied at all. Already one day we have spent bit still 1 day is left so we need 3 adults room else i want my money return any how. Was this information helpful? | |||||
May 22, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Apr 12, 2018 Ibibo Group / Goibibo Customer Care's response Dear Sir, Greetings from goibibo.com We completely understand your raised concern, in order to address your concern and help you with the resolution, we would request you to share us the Booking Id, and the contact number so that we may check and help you better. We are resolving this ticket as if now. Please feel free to share us the details for further assistance. We appreciate your patience Regards, Peter Sampat Customer Delight | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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