Ibibo Group / Goibibo — They have not given refund money.

Address:

Bangalore

Dear Malathi,
Thank you for booking with us. For your Srirangam - Bangalore bus journey, please reach 20 minutes before the departure time. You can check all your boarding details below.
Departure Time: 23:00 hrs
Bus Operator: SRS Travels
Bus No:
Seat No: 5L, 6L
Boarding Point: Srirangam, Add- 100, Gandhi Road, Call :[protected]
Contact - [protected]

Please carry a valid ID proof & M-ticket while boarding. You can track your bus here: https://go.ibi.bo/fVDTFQZNs3Wlb

We wish you a safe journey.
Team Goibibo

This bus operator later told me that pick up point was not available. They said they will cancel the ticket and give full refund. They have cancelled the ticket and initiated refund from SRS travels side. But I have not got the amount in my bank account.
[protected] Raghu from SRS who confirmed the refund.