Ibibo Group / Goibibo — ticket cancellation

Sunil Shivanna

from Delhi, Delhi

Address:

633 RUDSET Inst, 562123

Hi, i had booked a ticket to goa from bangalore. The pnr is qeb9yv. I cancelled ths booking due to a sad demise of a friend. However, the cancellation was 5 days before the travel. However, i got an over all refund of 816 for 2 tickets costing ~5300. This is a huge loss, as the tickets were cancelled within 3 days of booking and 5 days before travel.

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Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Jul 28, 2019

Updated by Sunil Shivanna And there is the return ticket under refund progress. 10, 000 rs worthy ticket gets a refund of 1600 refund. It's heartbreaking. We plan holidays saving our hard earned money. And due to a demise of a close one, we had to cancel.. please understand and have a minimal cancellation charges and refund the amount