Ibibo Group / Goibibo — Ticket cancelled due to covid-19 but refund not received | |
DEAR TEAM, I HAD BOOKED 2 TICKETS FROM GOIBIBO FROM TORONTO TO KOLKATA ONE SIDED BUT DUE TO COVID 19 CRISIS FLIGHT HAD CANCELLED BUT AS OF NOW I DIDN'T RECEIVE MY REFUND BACK. SO PLEASE DO THE NEEDFULL AND GIVE MY REFUND BACK. I AM FACING A BIG FINANCIAL CRUNCH AND IN A NEED OF MONEY BADLY. THE DETAILS OF THE TICKETS ARE AS FOLLOWS: Akshay Gandhi - Booking made on 18th February, 2020 for travel on 6th June, 2020 Booking reference no: AI/Y69HH Air ticket no[protected] Kirti Narang - Booking made on 18th February, 2020 for travel on 6th June, 2020 Booking reference no: AI/Y69HH Air ticket no[protected] The total amount paid for the above bookings was INR 90, 084 Sarita Narang - Booking made on 26th January, 2020 for travel on 6th June, 2020 Booking reference no: AI/Z0E5F Air Ticket no[protected] The total amount paid for the above bookings was INR 45, 221/- BOTH TICKETS WERE BOOKED FROM AKSHAY GANDHI'S ID Was this information helpful? | |
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Ibibo Group / Goibibo customer support has been notified about the posted complaint. Dec 05, 2020 Updated by Kirti Gandhi 01 There is no follow up on the above querry. A mail came from goibibo that RA has been raised and it will take 60 days for the refund to be there in my account but there is no update till now on the same. I have been sending mails to the kedar basak, who called me up after I posted the complaint but there is no reply from him. Goibibo’s tagline is appreciate your understanding and patience but unfortunately the company itself doesn’t understand anything. These people are cons, who believe in taking people’s hard earned money. Their customer service is pathetic. You can’t speak to any executive as they have only pre-recorded stuff. I hope this company goes into bankruptcy after paying everyone’s refunds and will realise the value of money once it’s gone from their end. I am praying and hoping we get our money back at the earliest. It’s going to be a year since I booked my tickets. I will never ever recommend goibibo to anyone because of their ridiculous service and cooperation. I am attaching the pictures of the RA raised by the company for further action to be taken at the earliest.  | |
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