Ibibo Group / Goibibo — Ticket not booked payment deducted

Address:	630001
Website:	sreekkrtravels.com

Hi
On 30.11.2016, i book tickets trough sree kkr travels from karaikudi to chennai for 4.12.1016 with bus fare of 588.70
My transaction was failed but amount was deducted from my account
It happens to me three times and money was deducted three times.
Can u please transfer it back to my account

It is already 15 days so i request you to process it soon