Ibibo Group / Goibibo — train cancelled but they are denying of having any train booking with them

Address:

GOVT. MEDICAL COLLEGE, SAHARANPUR., Saharanpur, Uttar Pradesh

I booked a train from PTKC to SRE for 18 October 2018. The train got cancelled but app isn't showing any relevant data and I tried to call but they denied for having any booking with them. I just need my hardly earned money back. PNR - [protected]. When I called there customer care they've got a dumbest bot on their service which tells that they don't have any booking. I tried to cancel the ticket but it's already cancelled with no refund