Ibibo Group / Goibibo — Transfer of my refund to my account and related to cancellation fee reversal

I am very frustrated with your service. My registered mobile no. Is [protected].
Customer name poonam Agrawal.
I booked two flights tickets via you, however both the flights got cancelled and my entire amount is blocked in your wallet. I called to your customer care so many times and still no action taken. Also you people have deducted 1200 INR from my booking amount whereas flight was cancelled by airline. I urge you to refund my entire booking amount to my bank account else I will be forced to take legal action for harassment and blocking my funds also from so many days funds are lying with you. Call me immediately else I will post all this on social media so that everyone will come to know how pathetic you people are and the company. Do the needful immediately and also reverse charges of 1200 for flight cancellation to avoid any legal action from my side.

Thanks
Poonam
[protected]
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