Ibibo Group / Goibibo — Travel Pass / Coupons Not Received | |
I had booked bus ticket from GoIbibo App. My journey date was 07/05/2021 from Jodhpur to Ahmedabad. I opted to buy the ticket with future offers i.e. Travel Passes/Coupons for future use for getting discount of Rs.50 and Rs.25 on ticket booking of Bus and Train respectively. I bought these Travel Passes / Coupons (6 coupons valid for 4 months) for which I paid Rs.99 instantly by adding with my booking for journey of 07/05/2021. I was charged Rs.99 but I did not find any Travel Passes/Coupon in my account to be used for future bookings. Kindly refund Rs.99 or issue travel passes / coupons with revised validity as per your offer / scheme, so that I can use these immediately. I tried to contact customer service phone numbers but none of the number could be connected. Thanks, MANOJ ([protected]) Was this information helpful? | |
Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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