Ibibo Group / Goibibo — Travelling seat not provided after booking

Address:

Satna

I have booked ticket from mobile app Goibibo where bus name mango shrinath travels covering route from Indore to satna showed sitting seats and i have booked the same sitting seats 4 w of bus but after 1 inspection it was okk but after some time tc came and said that no such seats are assigned to you and have to travel sitting in luggage or store room of bus which was quite difficult for me as I’m ill and the journey from Indore to satna is of 14 hours Plss resolve me grievances as soon as possible